COMPANY PROFILE
· Alghanim Equipment Company is one of the leading distributors in Kuwait for construction and industrial equipment as well as spare parts.
· Through our experience we have established a wide customer network, and gained a reputation for supplying high quality products and excellent after sales service to our customer.
ABOUT US
Our company is located in Qibla, Kuwait City. Our team of engineers are highly experienced and are able to deliver the best support from initial guidance and choosing the right equipment to after sales product support and training.
Our business is a fully fledged dealer for a group of leading manufacturers of machinery, spare parts and the repair of:
· Construction Equipment
· Industrial Equipment and Workshop Tools
· Material Handling Equipment
· Storage and Racking Systems
· Power Generation
· Cleaning Equipment
In addition, our mobile workshops are fully equipped and ready for on the road emergency repairs at our customers’ sites. Our skilled technicians are factory trained to perform all kinds of repairs.
MISSION
· Commitment to achieve customer satisfaction through continued improvement in support.
· To deliver the best available equipment, with the latest technology, in the Construction and Industrial sectors, with efficient after sale service and support.
· Maintain excellent reputation and expand our maintenance projects by utilizing high standards of supplies and quality services.
OUR DEPARTMENTS
GOVERNMENT SALES DEPARTMENT
The Government Sales Department has been established to provide technical support to the ministries and government departments through products and maintenance services. We participate in government projects through tenders and complete the projects leaving an exemplary reference for the organizations we work with as well as for future contacts. We are dedicated to excellence and to provide assistance whenever necessary until the customer is completely satisfied with its project's operation.
We are an accredited government contractor and participate in many turn-key projects which we perform professionally.
LIST OF OUR PRESENT GOVERNMENT CUSTOMERS INCLUDE:
· Kuwait Oil Company (KOC)
· Kuwait National Petroleum Company (KNPC)
· Petrochemical Industries Company (PIC)
· Ministry of Electricity and Water (MEW)
· Ministry of Public Works (MPW)
· Ministry of Defense (MOD)
· Ministry of Interior (MOI)
· Ministry of Information
· Kuwait Municipality
· National Guards
· Public Authority for Applied Education and Training (PAAET)
· Public Authority for Agriculture Affairs and Fish Resources (PAAF)
· Kuwait Port Authority (KPA)
· Naval Base ( MOD)
· Environment Public Authority (EPA)
RETAIL SALES DEPARTMENT
The Retail Sales Department was established to serve the private sector and individuals to meet their demands.
Our team of highly qualified sales engineers and sales representative are ready to discuss your requirements any time from the selection process till the delivery, test and operation.
Our standard policy is to continually upgrade our sales team through regular training coordinated by our suppliers to ensure both optimum performance and our clients’ satisfaction.
MAINTENANCE AND SERVICE DEPARTMENT
The Maintenance Department has been established with the aim of providing approved international standards and dependable after sales service to our valued customers. Consisting of a highly qualified staff of engineers and technicians, we are capable to deliver the services at your site as well as at our premises. The workshop is located in Mina Abdullah area and occupies an area of 5000 m². Our workshop facilities are equipped with all special tools, equipment, precision measuring equipment and facilities to perform maintenance, repair, modifications and overhauling all types of heavy equipment and machinery.
We support our customers with a warehouse carrying all required spare parts. We also maintain a technical library which contains all related publications and updated amendments issued by the manufacturers.
We value our customers and intend to achieve our goal by providing you the best possible support through the maintenance of equipment, repairs, as well as hands-on training upon installation and purchase of new equipment.
Our Maintenance Department Provides:
· Fast and efficient service
· Proper and timely response to your inquiries
· Fast dedicated site visit teams
SPARE PARTS DEPARTMENT
The Spare Parts Department has been established to serve our valued customers with the sole objective of providing after sale support for our equipment and to ensure availability of the genuine spare parts to maintain your machines.
We purchase the spare parts directly from the equipment manufacturers in order to cut the prices as well as ensure the procurement of original standard parts.
Our aim is to establish the highest availability standards with most parts on hand. For unavailable parts, our close links with the manufacturers, continuous exchange of information, and excellent communications ensures minimum lead time.
Our aim is to earn confidence of our valuable customers by ensuring maximum availability, providing prompt service, and saving our customers' precious time and money.
*Note: Alghanim Equipment may supply you with many different brands not listed on our website depending on your preference and requirements. Just ask one of our sales team to help you with any requirements you may have and we will try our best to accommodate you.
SAFETY MEASURES
Safety, quality and performance are the three main commitments Alghanim Equipment Company offers to its valued customers. Quality and safety conscious management has established a quality management system in accordance with international standards. Our policy is to introduce only products that meet all the national and international safety standards and requirements. The employees are made aware of safety requirements at work to insure a safe and secure environment during all our operations at all times. The maintenance of customer equipment we deal in, involves high risk in operation if the safety standards are compromised. Therefore, our highly qualified engineers and supervisors are continuously required to maintain very high safety standards, implement the safety program and keep the employees aware of the latest safety requirements.